Refund Policy
We're so convinced you'll absolutely love our products, that we're willing to offer a 30
day risk free money back guarantee. If you receive your order and are not satisfied
for any reason you can return the product for a refund within 30 days of making a
purchase.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of
purchase. Please note that without the aforementioned proof of purchase, we will not
issue a refund but will provide you with a store credit instead.
Sale and clearance items
Only regular priced items may be returned, unfortunately sale or clearance items
cannot be returned.
Shipping items
In order to return an order, you must contact us first and obtain and include a Return
Merchandise Authorization (RMA). Returns will not be accepted without a valid
Return Merchandise Authorization.
Returns can be mailed to: PO Box 9889 Moreno Valley CA 92552. You will be
responsible for paying for the shipping costs with regard to the items that you wish to
return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will
not be damaged while in transit. If the product is found damaged or used beyond
what it takes for us to reasonably inspect it, then we may reject a refund.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy,
you may send an email to admin@longernstrongerhair.com
This document was last updated on July 20, 2020